Abstract: Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.”

Abstract: As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust set of e-commerce applications.

Abstract: JM Family Enterprises knew there had to be a more efficient way to organize its picking, packing, and tracking systems. Because of the specific nature of its documents, it was vital they arrive at the correct dealership on time. In order to achieve continued growth, it would need an automated system. Since implementing a warehouse management system (WMS), the company has reduced its paper processing by 80 percent.

Abstract: To a large extent, software packages do work out of the box. Packages that do not perform perfectly or as users would expect is when dissatisfaction arises. These can be dealt with in a rational manner through the employment of effective project and change management procedures. However, an area that typically creates problems, whether expected or not, is the development of interfaces between proprietary software that cannot be replaced.

Abstract: The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.

Abstract: Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

Abstract: Effective IP management requires proper allocation of address space for adequate address capacity as needed, as well as accurate configuration of DHCP and DNS servers. Along with flawless configuration and management of each of these foundational elements of Internet protocol (IP) address management, address managers must also integrate these management functions into the broader IT network management environment.

Abstract: Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process. Detailed process mapping has revealed three tiers of business metrics, starting with drivers and moving up through execution metrics to business performance metrics. When driver metrics improves, so does business performance. Six Sigma tools helps identify specific metrics at all tiers and the causality linkages among them. Each NPD process step at ASP results in a deliverable, and each deliverable relates to a trade-off triangle (cost-time-resources) and, ultimately, to investment dollars. To track performance, ASP calculates how actual NPD decisions and what-if scenarios affect deliverables, alter investment triangles, and thereby influence business results. ASP uses similar process and tools, including the investment triangles and Six Sigma QFD, to make idea management decisions. The IDweb real-time software environment enables both the NPD and idea management processes at ASP. By deploying the strategic planning, idea management, portfolio and pipeline management, process management, and resource management modules of IDweb, ASP has increased throughput by 20 percent and reduced cycle time by 40 percent.

Abstract: Two vendors of enterprise resource planning (ERP) software for midsize companies, Epicor Software Corporation and QAD Inc., are gearing up to deliver new e-commerce applications.

Abstract: Effective resource management not only impacts profitability, it generates loyalty that translates to competitive advantages in recruiting and retaining the best people. System inefficiencies, however, often make it difficult for businesses to find time to improve their resource management processes or upgrade their systems. Find out how these five steps can help your business in its resource management planning efforts.

Abstract: In the automotive industry, purchasing has become a critical business component. Some experts estimate that a 4 percent reduction in sourcing costs can add as much to profits as a 10 percent increase in sales. With intense global competition putting constant pressure on vehicle prices, many companies see improved sourcing and procurement as key to increasing margins, profits, and competitiveness.

Abstract: The 2006 PMI Research Conference was an excellent venue for gauging the direction in which project management research is heading. The presentations of the areas of portfolio management and program management confirm the rising demand for project portfolio management solutions.

Abstract: This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about SCM functions and features for WMS, TMS, international trade logistics (ITL), supplier relationship management (SRM), demand management, supply chain analytics, order management, service parts planning, and more.

Abstract: As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite market confusion, the two solutions serve different functions, but can still be integrated to meet an enterprise's needs.

Abstract: This note is intended to provoke thought regarding some of the dramatic incidents that occurred in the field of asset management in 2003, as well as address some of their more immediate consequences and ramifications of changing societal attitudes regarding the failure of physical assets. In particular it examines the impact of these events on issues such as the selection and implementation of enterprise management software, the use of call centers and the outsourcing of asset management functions. There is also an overview of the evolution of asset management throughout the world that has brought us to this point.

Abstract: The recently standardized NETCONF configuration management protocol, with the NETCONF-oriented data modeling language called YANG, can simplify network configuration management. Learn how the two technologies work, and how they can be used to support transactional capabilities and rollback management—so next-generation configuration management systems are simpler and more understandable than current systems.

Abstract: Role management is becoming recognized as an essential aspect of an organization's identity management and security. But role management goes well beyond simply assigning passwords or user IDs. You must also manage and govern the roles related to the core business activities of your organization. Start by looking at key considerations for choosing a role management solution, and benefit from suggested best practices.

Abstract: As the growth of electronic records continues, two major trends in the world of document and content management have now become intertwined. In view of these trends, companies are beginning to assess their current record management practices, and what has resulted is the clear need for electronic records management (ERM). Discover how ERM can provide a cost-effective solution for your growing business.