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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 information on crm recrecrational vehicle


Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

information on crm recrecrational vehicle  to utilize all these information sources in a consistent way. Complicating this integration is the thorny fact that frequently business definitions differ from system to system: what is a customer in one system may be a household in another. Or, worse, what makes up the customer record in one system may be completely different - or even conflict with - what constitutes a customer record in another system. Despite spending millions on CRM systems for call center scripting, campaign management software

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) Software Evaluation Report

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: PeopleSoft


PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list of application offerings. In the last few years, in the face of slowing cash flows from its traditional strongholds, it has gone full bore toward Internet-based enterprise-wide - even cross-enterprise - solutions, trying to enter the game and be competitive with other top tier ERP-turned Collaborative Commerce vendors. Showing fiscal growth and, very-recently, notably-improved market acceptance, Peoplesoft may be the enterprise software turnaround story of the last decade.

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CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

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SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 1


Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification of assimilating its two former subsidiaries, SAP has meanwhile become much more alert and diverse to spar with difficulties.

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Wellesley Information Services


Wellesley Information Services (WIS) is a publishing and training company. Its editorial work includes magazine publishing, mobile content, and case study creation. WIS offers event management and conducts research on market profiles, habits, and product positioning.

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Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other front-office and back-office applications. To help your mobile representatives, Agiline provides a disconnected version that allows complete access to customer information.  

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The World in Crisis: A Report on the Impact on Global Outsourcing Relations


As companies come to grips with current fiscal realities, choices may result more from reaction than the use of sound judgment. Removing vital resources and reducing services can create an even lower return on investment (ROI) than existed before downsizing. Outsourcing may offer a solution. Learn about the effects that the present financial situation will have on the outsourcing community, including buyers and suppliers.

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Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

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CRM Buyer's Guide


If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

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Nanjing MacroSource Information Technologies


Nanjing MacroSource Information Technologies Co., Ltd. is a high-tech provider of embedded system solutions. Its Research and Development (R&D) team consists of professors from well-known academic institutes, experienced professionals returning from overseas studies, and recognized experts from Silicon Valley, specializing in software design, hardware design, chip development, and organization structuring. They boast technical strength and rich experience in development, and have worked with such leading enterprises as Simens, Samsung Electronics, Hitachi, Omron, Haier, Shinco, and Genistech.

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