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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecoms maintenance


CRM Testing Throughout Implementation
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the

telecoms maintenance  change (e.g., banking or telecoms), it may not be possible to hold new information back for much time at all. Testing isn't over when the system goes live, although teams may be scaled back and responsibilities handed over with the closure of the implementation project. If you are within a warranty period, problems found may have a direct effect on the movement of money and personnel. Typically, a new CRM system is closely monitored to compare information with your supplier's benchmarks, and to get early

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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Documents related to » telecoms maintenance

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

telecoms maintenance  Convergent Mediation Solution--Competitive Advantage Enabler The Convergent Mediation Solution--Competitive Advantage Enabler If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. To efficiently charge multiple simultaneous usages in these scenarios, the billing system should support multi-vendor, multi-service CDR collection and mediation . Source : nTels Co Ltd Resources Related to The Convergent Mediation Solution--Competitive Read More

MPS in European and US Enterprises


The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and increased efficiencies. Using MPSs optimizes the way in which networked printers, copiers, and multifunction peripherals (MFPs) are managed to minimize the wastage of paper and toner. Find out how effective MPSs offer cost transparency and reliable service levels.

telecoms maintenance  government, pharmaceutical, retail and telecoms & IT). This report should be of interest to anyone who is considering managed print services or looking to improve the management and control of their printing infrastructure. EXECUTIVE SUMMARY Quocirca's latest research reveals that around 12% of European and US enterprises have already successfully adopted managed print services (MPS) , or are considering doing so. The key drivers for this are cost reduction and a need to refocus IT on more strategic Read More

The TEC Quick Case for Tero Software


Tero Software specializes in maintenance and asset management solutions for small and medium businesses. This Quick Case for Tero Software provides concise background information, which is oriented toward organizations considering its Web Work solution.

telecoms maintenance  TEC Quick Case for Tero Software The Company History Tero Software is a private company that was originally founded as a consulting firm in 1979 with the aim of teaching organizations about preventative maintenance strategies and how to automate them through the use of computerized maintenance systems. In the mid-1990s, Tero began delivering its own Web-based request management system, which helped users deal with in-coming phone, fax, e-mail, and paper work requests. In 1997, based on the success of Read More

Bigfoot CMMS, Web-Based Maintenance Software




telecoms maintenance  CMMS, Web-Based Maintenance Software Read More

Color Spot Nurseries Expands SAP Footprint with Rimini Street


Third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one customer at a time. Color Spot Nurseries has been successfully expanding its SAP footprint while leveraging Rimini Street Inc. for maintenance and support. Rimini Street is a leading third-party maintenance and support provider for enterprise software, including SAP’s

telecoms maintenance  Spot Nurseries Expands SAP Footprint with Rimini Street Third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one customer at a time. Color Spot Nurseries has been  successfully expanding  its SAP footprint while leveraging Rimini Street Inc. for maintenance and support. Rimini Street is a leading third-party maintenance and support provider for enterprise software, including SAP’s Business Suite and BusinessObjects Read More

CMMS – EAM


Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices.

telecoms maintenance  – EAM Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. Read More

St. Marys Paper Ltd.: Customer Profile


St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance management system (CMMS) to help reduce costs and improve efficiencies. In 1998, St. Marys decided to investigate potential vendors for a maintenance system upgrade. After reviewing several vendors, the mill again turned to CHAMPS.

telecoms maintenance  Marys Paper Ltd.: Customer Profile CHAMPS solutions are based on the expertise in the processes that drive our customers’ operations, resulting in a customer base from varied industries, government, and educational institutes. Source : CHAMPS Inc. Resources Related to St. Marys Paper Ltd.: Customer Profile : St. Marys Paper Ltd. (Wikipedia) St. Marys Paper Ltd.: Customer Profile Maintenance System is also known as : Advanced Maintenance Systems , Based Maintenance System , Best System Maintenance , Read More

Impact the Bottom Line, a Business Case For Reliability-Driven Maintenance


Many external factors are forcing companies to focus on cost efficiencies to gain a competitive advantage. As a result, maintenance organizations are now being charged with the responsibility to contribute to the bottomline. The condition, availability and reliability of site assets affect a company’s ability to meet fluctuations in market demands, maintain quality and safety levels, and minimize product losses. Improving asset reliability impacts the bottom line. Learn how to develop a business case to justify reliability-driven maintenance.

telecoms maintenance  the Bottom Line, a Business Case For Reliability-Driven Maintenance Many external factors are forcing companies to focus on cost efficiencies to gain a competitive advantage. As a result, maintenance organizations are now being charged with the responsibility to contribute to the bottomline. The condition, availability and reliability of site assets affect a company’s ability to meet fluctuations in market demands, maintain quality and safety levels, and minimize product losses. Improving asset Read More

How Bar Codes Can Optimize Data Recording and Information Analysis


Bar code technology allows users to analyze information to develop more accurate maintenance, personnel, and financial planning. In particular it can hasten the data recording processes in a maintenance system, as seen in its use in the aircraft maintenance process.

telecoms maintenance  Bar Codes Can Optimize Data Recording and Information Analysis Introduction Traditionally, bar code technology is used in product distribution, courier services, and point of sales (POS). However, it can also be particularly useful in maintenance processes, though its application in some industries, such as aerospace is not as well known, especially in Mexico and Latin America. In order to better understand the application of bar code technology in maintenance processes, we must first understand that Read More

Lean Asset Management--Is Preventive Maintenance Anti-Lean?


How can we determine the right maintenance strategy for a specific asset? To meet the objectives of lean, we need to evaluate the cost of failure in terms of both not meeting business objectives and any extra cost due to the need for unplanned or even emergency repairs.

telecoms maintenance  Asset Management--Is Preventive Maintenance Anti-Lean? Introduction Lean manufacturing has been widely accepted as an approach to business improvement. The business benefits of lean have been extensively documented. Asset management should play a role in lean. Lean manufacturing's focus is eliminating waste, for example: Inventory—Inventory must always be minimized. Defect correction—Resources spent on defect correction are waste. Unnecessary processing—All unnecessary activities, particularly no Read More

Asset Management: The Changing Landscape of Predictive Maintenance


Uncertainty around an economic recovery is keeping capital and operational budgets tight. Companies are now using specific capabilities to predict asset failure in order to avoid costly downtime and reduce maintenance costs. Learn how, with this Analyst Insight report from Aberdeen Research.

telecoms maintenance  Management: The Changing Landscape of Predictive Maintenance Uncertainty around an economic recovery is keeping capital and operational budgets tight. Companies are now using specific capabilities to predict asset failure in order to avoid costly downtime and reduce maintenance costs. Learn how, with this Analyst Insight report from Aberdeen Research. Read More

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

telecoms maintenance  Is the Value Proposition of Support and Maintenance? User enterprises are becoming more aware of how software vendors' support and maintenance (S&M) agreements affect their bottom lines, and many are not particularly pleased with what they see. For a definition of the problem, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? and Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? It might be useful at this point to explain, at a very Read More

Reliability Driven Maintenance--Closing the CMMS "Value Gap"? Part Two: Reliability Driven Maintenance


Reliability driven maintenance (RDM) focuses on understanding the "asset health" to determine what maintenance work should occur and when something should be done. It enables preemptive intervention before failure occurs, whereby failure would mean that equipment is not delivering required performance regardless of whether it is actually broken down or not.

telecoms maintenance  Driven Maintenance--Closing the CMMS Value Gap ? Part Two: Reliability Driven Maintenance Example of Reliability Driven Maintenance Benefits Reliability driven maintenance (RDM) focuses on understanding the asset health to determine what maintenance work should occur and when something should be done. It enables preemptive intervention before failure occurs, whereby failure would mean that equipment is not delivering required performance regardless of whether it is actually broken down or Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

telecoms maintenance  There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? While enterprise application vendors continue to relentlessly raise annual support and maintenance (S&M) fees year over year, and report ever higher S&M revenues and profit margins, some dismayed or conservative customers might consider turning to the likes of Rimini Street ( http://www.riministreet.com ). Such third party S&M providers are enabling, at this stage, mostly some of the disconcerted Siebel , PeopleSoft Read More