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 crm reviewing for motor vehicle


Dynamics CRM
Microsoft Dynamics ERP 和CRM解决方案套件,以您熟悉的微软软件以及合理的价格,为您提供了易于量身定制的行业解决方案,有助于财务、客户关系以及供应链流程的简化和自动化处理。 Microsoft Dynamics CRM 是一款完整的客户关系管理 (CRM) 套件,具有高效、为用户所熟悉

crm reviewing for motor vehicle  CRM Microsoft Dynamics ERP 和CRM解决方案套件,以您熟悉的微软软件以及合理的价格,为您提供了易于量身定制的行业解决方案,有助于财务、客户关系以及供应链流程的简化和自动化处理。 Microsoft Dynamics CRM 是一款完整的客户关系管理 (CRM)

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浏览RFP模板

TEC RFP模板为超过40个类别的软件罗列了数以千计的特性和功能。获取行业中最全面的要求/功能列表。

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以成千上万的特点和功能为依据,一对一地比较各种领先的解决方案。 TEC比较报告给你比你所能发现其他任何地方都更详细的资料。

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客户关系管理(CRM) 软件评估报告

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

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文档关于 » crm reviewing for motor vehicle

SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

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Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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NetSuite CRM+


NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners.  

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Oracle CRM


Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, "sticky notes" features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint.  

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微软中小企业,随着CRM作为诱饵抛出。NET


虽然微软可能是诚实的今天声称自己远离真正的企业级CRM应用空间,没有人可以确保它的胃口将继续留在很长的检查。

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甲骨文公司 - 互联网范式提升应用增长


甲骨文是实现了Internet计算模式在其整个产品线的开发和部署企业软件的第一个软件公司之一。客户关系管理(CRM)和战略采购将成为Oracle应用产品销售收入在未来3年(高达35%),其中Or​​acle商务网上有潜力在未来5​​年之内达到15%-25%的总Oracle应用产品销售收入的重大贡献。 ..

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SSA GT的BPCS V8增加了在通过合作的施普雷


随着一阵联盟活动,SSA GT正在执行一项战略,以挽救公司通过扩大现有客户群的价值主张从遗忘。 SSA GT似乎打算实现其全面的产品组合,并通过专门的应用软件供应商的战略合作伙伴关系深入实施办法。然而SSA GT之间和其他厂商(例如,班或罗斯系统)复出方法有显着的差异。

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社交网络的力量应用到客户关系管理


客户关系管理(CRM),迅速从客户管理模型变形到一个客户参与。社交网络,播客,博客和wiki,使客户能够成为倡导者,而不是简单的目标,他们在传统的CRM流程。同样的技术也被用于CRM行业本身内创建一个内容丰富,社会化媒体环境下的CRM专业人士。找出这些彻底改变意味着企业和CRM专业人士的一致好评,TEC研究总监韦恩·汤普森坐下BPT合作伙伴,领先的CRM咨询公司的保罗·格林伯格和布鲁斯·卡伯特。

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软件评估和软件选型 (第三部分)


测量评估项是决定软件解决方案可行性的关键。必须考虑数目众多的变量并对照不同的出价加以衡量。TEC建议组织在创建RFPs之前采用现代决策支持工具来比较解决方案。这么做的好处是能产生一个适当的候选厂商名单供更详细的考虑。厂商的位次取决于它满足机构优先需求的能力。一些分析公司和其他公司提供比较及评估的工具和服务,包括The CRM Matrix, Gartner, 和 2020 Software。以下将关注如何使用TEC的工具来解决上述问题。TEC的候选名单向导(Shortlist Wizard)通过一些基本问题帮助建立需求概况并汇编候选厂商名单便于更进一步的评估。

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客户关系管理策略 第一部分:改变你的做法


中型的企业有小企业的灵活性,资源丰富,足以应付CRM实施。然而,如果没有全面的规划,实现的目标,指标,和检查点的中型企业不会从他们的CRM系统中实现成功,并充分发挥潜力。

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