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 crm reviewing for recrecrational vehicle


Dynamics CRM
Microsoft Dynamics ERP 和CRM解决方案套件,以您熟悉的微软软件以及合理的价格,为您提供了易于量身定制的行业解决方案,有助于财务、客户关系以及供应链流程的简化和自动化处理。 Microsoft Dynamics CRM 是一款完整的客户关系管理 (CRM) 套件,具有高效、为用户所熟悉

crm reviewing for recrecrational vehicle  CRM Microsoft Dynamics ERP 和CRM解决方案套件,以您熟悉的微软软件以及合理的价格,为您提供了易于量身定制的行业解决方案,有助于财务、客户关系以及供应链流程的简化和自动化处理。 Microsoft Dynamics CRM 是一款完整的客户关系管理 (CRM)

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浏览RFP模板

TEC RFP模板为超过40个类别的软件罗列了数以千计的特性和功能。获取行业中最全面的要求/功能列表。

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比较软件解决方案

以成千上万的特点和功能为依据,一对一地比较各种领先的解决方案。 TEC比较报告给你比你所能发现其他任何地方都更详细的资料。

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客户关系管理(CRM) 软件评估报告

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

马上评估

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Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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CRM大比拼: MicrosoftDynamics CRM vs. SageCRM/SageCRM.com vs. Oncontact CRM


在本期中,我们将对比市场上三个最主要的CRM解决方案模块:销售自动化,市场营销自动化,客户服务和支持。 为了消除偏差以及确保公平,在把这三个解决方案加入我们的CRM评估中心时,我们为所有的功能评估项赋予了同等的权重和优先级。 换句话说,每个功能领域都是同等重要。

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SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

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NetSuite CRM+


NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners.  

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TEC客户成功案例:Global Refund


Global Refund是一家总部位于瑞士的大型跨国公司,在全球5大洲的40多个国家拥有分支机构。每天,Global Refund通过遍布全世界的24万多个商家提供退税或换汇服务,年交易额达到1500万美元。为了管理如此庞大的客户群和交易量,Global Refund希望通过一个强大而先进的客户关系管理(CRM)系统来替换遗留系统。于是,Global Refund选择了加拿大技术评估中心有限公司(TEC)的软件选型服务。在TEC的指导下,Global Refund高效地完成了软件选型项目。

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一个新时代的黎明为Sybase


Sybase公司日前宣布了一项协议,收购新时代网络(也被称为NEON)。项目建成后,,Sybase将创建一个新的电子业务部门整合NEON和其他地区的产品套件。过去一个月内,Sybase已经宣布了创纪录的收益,并完成了一项为期三年的重整努力改造自己从数据库供应商到电子商务的基础设施提供商。

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赢者通吃 - Siebel Ousts的SalesLogix的从所罗门团购中


迟早比其ERP在各自的市场中做了它很多的Siebel已经被一大推到CRM中端市场与2000年电子商务中道版引进。所罗门软件部门的大平原,是另一个显着的产品联盟最近宣布在其字符串中。

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中端市场的ERP厂商做CRM和SCM在一个DIY时尚 第1部分:最近公告


而ERP中端市场已经看到更有活力的市场内的并购活动出现在2001年,2002年,一些更加顽强的方法2/Tier 3家供应商,提供产品,根据自己的蒸汽,以抵消年度一级供应商和中型市场神像猛攻。

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客户关系管理(CRM)


当谈到关系管理软件解决方案时,大多数人会想到客户关系管理(CRM)系统。然而,企业须应对各种不同的关系。这些关系包括:企业与供应商的关系,企业与客户的关系,供应商和下游供应商的关系,企业内部不同部门以及员工之间的关系等。因为软件、信息和通信技术(ICT)在促进高效的关系管理方面发挥着重要的作用,所以TEC的关系管理企业软件评估中心把重点集中在两类软件解决方案上:客户关系管理(CRM)系统和供应商关系管理(SRM)系统。

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剑Ciboodle一个BPM为中心的CRM提供商


BPM有什么做与CRM?剑Ciboodle可以告诉你。供应商提供基于过程的客户交互解决方案,联络中心,以提升客户体验改善面向客户的流程。 TEC首席分析师PJ雅科夫列维奇审查供应商的关键产品和坐下与Ciboodle的产品和市场策略,以讨论公司面临的挑战,战略和技术的副总裁。

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